Dear Valued Customers and Friends,
We know that the Covid- 19 pandemic is causing great uncertainty right now, and we want to reassure you that we are open online and that we are doing all that we can to ensure your orders are quickly despatched.
Our online shop warehouses offer a safe, clean and healthy environment for our products and personnel, and we are providing ongoing training and following the recommendations of the health Agency in Germany.
We are open during our normal operating hours (except for Sundays and holidays).
Processing and Shipping Delays:
Our order fulfillment process is taking significantly longer than normal. We have a surge in orders, and we are presently working tirelessly to get these order delivered to your door..
We are here for you, but please allow us extra time to respond to inquiries and process orders.
We want to assure you of our commitment to you, and to our local and global community. Please be assured that we are taking great strides to be as efficient as possible. We will continue to do everything we can to provide outstanding service and communication.
Thanks so much for your patience and the privilege of serving you. We look forward to doing so now and well into the future.
For orders placed today, our expected time to complete and ship most orders is specified on each product page.